Trivatech Group. Telecom and Data Consulting. VOIP HARD FACTS!

“You’ve likely read A LOT of information – much of it anecdotal – about the benefits Voice over Internet Protocol (VoIP) phone service and why businesses should (and are) make the switch from traditional phone service.

Unfortunately, anecdotes, while informative and interesting, don’t always make for a strong business case – especially if you have to present this business case to your partners, managers, or executive team.

Just the facts, please

We understand that. So, we’ve compiled a list of some of the most compelling statistics – the numbers, the cold, hard facts, the down and the dirty, if you will – that you can use to build your business case for VoIP.

VoIP Cost Savings

  • Dell used its mobile workforce to save $39.5 million and cut carbon pollution via telecommuting.
  • Businesses see average savings of between 50% and 75% after switching to VoIP.
  • Integrated voice and Web conferencing can result in a 30 percent reduction in conferencing expenses
  • Approximately 31% of all businesses use VoIP systems due to its productivity-boosting and cost-saving features. The reduced communication expenses and logistical benefits help companies gain a competitive edge over businesses that remain on the PSTN.
  • A recent case study featured in PC World found that a business with 30 phone users reaped $1,200 in monthly savings when switching to VoIP.
  • The median price for new wireless VoIP handsets is around $100 dollars, which is a bit more expensive than entry-level POTS phones. However, the reduced operating cost that VoIP offers goes great lengths to help offset this.
  • Landline phone system typically costs businesses an average of $50 per line each month, and that rate only includes local and sometimes domestic calling. Monthly VoIP plans are available at under $25 dollars per line – a 50% savings over a POTS line. an price for new wireless VoIP handsets is around $100 dollars, which is a bit more expensive than entry-level POTS phones.
  • Switching to VoIP can save small businesses as much as 45 percent each month over traditional phone service.
  • Soft phones resulted in average savings of $1,727 per month in cell phone and long distance charges.

VoIP and Productivity

  • Unified messaging saved employees 43 minutes per day due to more efficient message management while mobile workers saved 55 minutes per day.
  • UC can save companies with 100 employees up to 191 company-wide hours per day, 49,660 hours/year, and up to $920,000 per year in productivity.
  • Companies that invested in technology that allows their employees the flexibility to work remotely saw productivity rise by almost 20%.
  • Organizations with unified communications, including VoIP, saved an average of 32 minutes per day per employee because it enabled staff to reach one another on the first try.

VoIP Growth

  • The global mobile VoIP (mVoIP) market to grow at an impressive CAGR of around 28% during the forecast period, 2016-2020.
  • The global market for UC and VoIP services will reach $88 billion by 2018.
    • There will be 1 billion VoIP users by 2017.
  • Telecoms are losing an average of 700,000 landline customers per month.
  • The number of seats for hosted business VoIP will double between 2012 and 2016.
  • Combined business/residential VoIP market to grow to $76.1B during 2015.
  • The number of VoIP phone lines is expected to reach 83 million by the end of 2015.
  • It’s projected that the VoIP services market will expand 10% every year until 2021.
  • Experts project that by the end of the year 2018 only 6% of the U.S. population will still be using the traditional landline phone network.
  • According to Information Week, 70% of companies indicated they have deployed UC in the cloud or plan to do so.
  • 62% of survey respondents say improved employee collaboration is a top business driver for UC.

VoIP and Mobility

  • The global mobile VoIP (mVoIP) market to grow at an impressive CAGR of around 28% during the forecast period, 2016-2020.
  • In 2013, 29 percent of the global workforce was considered anytime, anywhere workers.
  • According to The Connected Executive, Forbes Insights, 2016 will see the tipping point in mobile technology use: 51% of organizations are expected to be doing business primarily over mobile devices.
    • Mobile VoIP users are expected to reach 1 billion by the year 2017.
  • Mobile workers also saved 40 minutes each day and generated annual productivity gains of 3.5 days per year. “


Stop by tomorrow for more cold hard VOIP facts or visit our website and contact us to see what VOIP can do for your company.

Trivatech Group.





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