Sorry for the delay, here is the conclusion from the previous post.
“Cyber Security Is No Longer Optional
With everything from banking and healthcare to education and government, protecting these digitized networks and the data they hold is critical. Cybercrime costs the global economy more than $400 billion annually notes the Center for Strategic and International Studies.
While high-profile cases dominate the news, such as hacks to Sony Pictures and Target, no business is immune. In 2014, 71% of industries surveyed by security specialists Cyber Edge Group suffered a cyber security attack while the average cost of each breach rose 96% and cost $12.7 million per organization, reports HP and the Ponemon Institute.
At the same time, regulatory expectations to protect this sensitive data are substantially increasing and are becoming increasingly complex. This creates a dilemma for SMBs, for whom these expectations may be the same as large companies’ with substantially greater resources: to remain competitive; do they incur the huge costs of self-implementing every possible security protection; or do they just take the risk? Fortunately, SMBs have another choice: obtaining data and network security as a service from a provider with third-party data security certifications, covering the key risk areas and regulatory requirements. Call One has dedicated, comprehensive, cloud-based security services that help protect customers. Call One is also a SOC2/Type 2 and SSAE 16 certified provider.
Large Telecom Providers Are Shifting Focus away from SMBs
Major telecom companies are focusing on large, multi-national businesses, on the one hand, and economy-of-scale consumer markets on the other. SMBs are becoming a huge and underserved market. McKinsey estimates this SMB market is worth $28 billion globally and growing 20% annually; Gartner believes the market is experiencing aggressive growth, reaching $244 billon by 2017.
So why are SMBs underserved? This market segment requires a greater level of customer service than consumer markets, leaving them out of the sweet spot of most large telecom providers. Selling and servicing SMBs involves a greater number of stakeholders and requires higher and more frequent degrees of touch, notes the independent news portal telecoms.com. Yet, to remain competitive, SMBs need the same telecom and IT solutions available to their larger competitors, but delivered cost-effectively and without forcing them to staff in-house positions.
At Call One, we actively serve SMBs, efficiently and simply. We not only provide the most advanced business telecom solutions for our clients and manage the complexity of those solutions and underlying networks, but also provide attentive, personalized service that customers expect and deserve.
For SMBs, choosing a provider that can deliver cost-effective, simple IT&T solutions customized to enable them to succeed in the changing telecommunications environment, is becoming even more critical.”
We can help you navigate and benefit from these constantly changing trends.