Why Third Party Maintenance ?
There are many benefits of switching to a premium Third party maintenance provider. Including: lower costs, customized SLA’s, no End of Life / End of Service Contract dates, fewer contracts and better customer service.
- Dell Storage Dell Networking Dell Servers
- Extreme Switches
- HP Server HP Storage
- IBM Server
- Fujitsu Server Fujitsu Storage
- Net App
Audit your existing infrastructure
We conduct personal consultations with all our clients to examine and diagnose the state and condition of their data centers. We also assist you by making recommendations on how to manage the multi vendor data centers. To avoid unnecessary maintenance gaps, we also conduct regular audits of the data center.
Customize your Contract
TTG sources the the best contract for our clients so that they are not forced into a cookie cutter Service Level Agreement. Our contract terms are easy to understand with flexible terms and conditions.
Availability of Spare parts Locally
Our vendors stock spare parts in over 215 locations worldwide. We ensure and guarantee the reliability and security. We have an extensive selection of hardware ranging from legacy gear to latest-and-the best. In addition, we also provide the on-site spares for mission-critical equipment that you would prefer be stored in-house.
No Finger pointing
When a ticket is raised, our first priority is to address the issue and fix it. We understand the importance of your time.
More efficient trouble ticketing
We have a proven and efficient system in place for handling your support requests from beginning to end. We have a user friendly process to track all your assets, you can submit error logs online.
If you are planning to switch to a Third Party Maintenance, Specialists at TTG will assist and guide you in the best possible way.